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Chat

Every conversation knows its project.

A team channel and a client channel for every active project, made for you. Drawings, queries and decisions are posted where the people working on them are already talking.

  1. Project channels
  2. Direct messages
  3. Threads
  4. Canvases
  5. Queries
  6. Client chat
  7. Slack, if you want it

Project channels

The project’s conversation, beside its work.

Each channel is linked to its project. Drawing uploads and published queries arrive as cards, pins keep the decisions on top, and the Queries button opens the project’s query list beside the chat.

#Barker St Apartments-internal

Barker St’s internal channel: a drawing-set card, a pinned meeting change and the team planning the builder’s pricing questions.

#Barker St Apartments-internal

Threads, mentions and reactions

Reply in a thread, tag anyone in the studio with @, react, forward, edit and pin, as you would in Slack.

Files and pictures

Large files upload in the background; pictures sit side by side and open as a gallery. A PDF opens straight into markup.

Later, reminders and scheduling

Save a message for later, set a reminder on it, or schedule a message to send in the morning.

Your sidebar

Star what matters, and let rules do the starring.

Group starred conversations into folders you can fold away and drag into order. Star rules star new conversations for you: a client, a project, internal or external, a project’s status, or the channel name.

  • Recent channels and recent direct messages are listed separately.
  • Rules only ever star, and run again whenever you join a conversation or one is linked to a project.
  • Browse every public channel and look inside before you join.
Star rules

A rule that stars every Marlow Group channel into the Barker St group.

Star rules

Canvases

A living brief in a tab beside the messages.

Every channel can hold canvases: the project brief, a checklist, a table of RFIs. Edit together, add files and pictures, and find them under Files & links with everything else the channel has shared.

Canvas · Barker St Apartments

The project brief canvas in Barker St’s internal channel.

Canvas · Barker St Apartments

Client chat

Your client is in the project channel, not your inbox.

Clients read and reply in their project’s external channel from their portal, on any device. Consultants and contractors can be added to the channels they work in. Internal channels stay internal.

Client portal · Chat

Dana Whitfield of Marlow Group in the Barker St channel, with the bathroom finishes waiting for her sign-off.

Client portal · Chat
  • A client can turn a message into a query, and their queries post into the channel when published.
  • Already on Slack? Link channels both ways, or import your history and move across.
  • The iPhone and Android apps and the desktop app count your mentions and direct messages.

See it for yourself

Open the project channels in the live practice.

Read the Barker St channels, the #daily-todos board and the client conversations.

Enter with your name and work email. No card required.
Next in TrackerPlusVideo Calls & Meetings

Calls, shared screens and meeting links.

Best on a bigger screen

The live demo is available on desktop.

It is a full working practice, with programmes, drawings in review and billing laid out for a bigger screen, so it is not available on phones. Open this page on a laptop or desktop computer to step inside.

Questions first? Talk to us