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Clients & Project Team

One project.
Everyone connected.

Clients, consultants and contractors share the information you choose. Their answers return to the project.

Client portal · Projects
Client PortalRiverside Family · Client Owner
Preview
Your projects
ProjectStageStatusCompleteFee / rateInvoicedUninvoiced
Riverside HouseConstruction DocumentationActive53%$12,000$2,400$3,936
Terrace House InteriorDesign DevelopmentActiveHourly$165 / hour$330$1,485

A client’s view of their two commissions: stage, status, completion and, for a Client Owner, the fee position.

Client portal · Projects
Client PortalRiverside Family · Client Owner
Preview
Your projects
ProjectStageStatusCompleteFee / rateInvoicedUninvoiced
Riverside HouseConstruction DocumentationActive53%$12,000$2,400$3,936
Terrace House InteriorDesign DevelopmentActiveHourly$165 / hour$330$1,485

Clients

The relationship starts before the project.

Keep contacts, lead status, dated notes and follow-ups together. When the enquiry becomes a commission, create the project from the client record.

  • Import clients and history from CSV; export selected clients to Excel; edit in place.
  • Invite the client to their portal from the same record once there is a project to show.
  • Client Owners and Client Staff get different views, so fees are seen by the right people only.
Clients
ClientsContacts and follow-ups
Preview
Client register
ClientContactEmailStatusNext Contact
Hilltop Community TrustJordan Ellishello@hilltop.exampleWon14 September 2026
Riverside FamilyMaya Leemaya@riverside.exampleWon11 September 2026
Relationship actions
Filter
Clients to Call Today
CommsPortalQuick Edit

Contact, next contact date and action status on one row.

Clients
ClientsContacts and follow-ups
Preview
Client register
ClientContactEmailStatusNext Contact
Hilltop Community TrustJordan Ellishello@hilltop.exampleWon14 September 2026
Riverside FamilyMaya Leemaya@riverside.exampleWon11 September 2026
Relationship actions
Filter
Clients to Call Today
CommsPortalQuick Edit
Client comms
Client communicationsRiverside Family · Maya Lee
Preview
Dated conversation history
Maya · 6 September 2026Email

Confirmed the lighter stone finish and asked for the coordinated drawing issue date.

Alex · Studio

Keep the next decision and its follow-up with this client record.

Add Communication

A dated note of a decision, kept with the client.

Client comms
Client communicationsRiverside Family · Maya Lee
Preview
Dated conversation history
Maya · 6 September 2026Email

Confirmed the lighter stone finish and asked for the coordinated drawing issue date.

Alex · Studio

Keep the next decision and its follow-up with this client record.

Add Communication

Consultants

Waiting on a fee, or ready for their input?

Keep each appointment’s discipline, proposal status and fee with the project. Assign a follow-up, then share the drawings and issues needing their input.

  • See at a glance which appointments still need a proposal or an approval.
  • Assign a follow-up to a colleague with a reminder on the dashboard, by email or in Slack.
  • Their replies to shared issues return to the project’s register.
Consultants
ConsultantsRiverside House · Appointed firms
Preview
Structural engineering
FirmContactProposalFee
Clearspan EngineeringTomtom@clearspan.exampleApproved$2,400

Structural engineering: approved, $2,400, with the contact to call.

Consultants
ConsultantsRiverside House · Appointed firms
Preview
Structural engineering
FirmContactProposalFee
Clearspan EngineeringTomtom@clearspan.exampleApproved$2,400
Consultant comms · reminder
Communication reminderClearspan Engineering · Terrace connection
Preview
Follow-up
Date
8 September 2026
Time
10:00 am
Assigned to
Taylor
Notify through
Dashboard
Other channels
Email and Slack not selected

A follow-up on 8 September, assigned to Taylor, on the dashboard.

Consultant comms · reminder
Communication reminderClearspan Engineering · Terrace connection
Preview
Follow-up
Date
8 September 2026
Time
10:00 am
Assigned to
Taylor
Notify through
Dashboard
Other channels
Email and Slack not selected

Portals

A clear view. A considered boundary.

Each portal follows the person’s role. Clients follow progress, consultants answer on the sheet, and your costs and margins stay private.

Client Owner

The project’s programme, progress and expected dates; shared drawings and issues; the project’s fees, invoiced and uninvoiced work, and invoice history.

Never the studio’s costs, wages or margins.

Client Staff

The same project work and issues, so the client’s team can answer questions.

No fees or invoices.

Consultant

Only the drawing sets shared with their firm, with markups and the issues assigned to them.

Nothing of the wider programme, other consultants or money.

Contractor

Their tender: documents, addenda, RFIs and their own submission.

Never another bidder’s submission.

Client portal · programme
Client programmeRiverside House · Read only
Preview
Actual Time · Coordinated drawing issue
Task · Staff · Hours
Work programmeIssue deadline
Ground floor planJamie · 18h allowance60% complete
Elevations and sectionsTaylor · 14h allowance · 8h logged25% complete
Consultant coordinationAlex · 8h allowance85% complete

Elevations: 8 hours logged at 25% complete. 24 hours remaining at this pace.

A read-only programme with task progress and the named issue date, projected from the real pace.

Client portal · programme
Client programmeRiverside House · Read only
Preview
Actual Time · Coordinated drawing issue
Task · Staff · Hours
Work programmeIssue deadline
Ground floor planJamie · 18h allowance60% complete
Elevations and sectionsTaylor · 14h allowance · 8h logged25% complete
Consultant coordinationAlex · 8h allowance85% complete

Elevations: 8 hours logged at 25% complete. 24 hours remaining at this pace.

Client portal · billing
Client billingRiverside Family · Client Owner
Preview
Fees and billing
ProjectFee typeFee / rateUninvoicedInvoiced
Riverside HouseFixed fee$12,000$3,93632.8% uninvoiced$2,400 · 20%
Terrace House InteriorHourly$165 / hour$1,4859 hours uninvoiced$330 · 2 hours

A Client Owner’s fees, invoiced and uninvoiced work, with connected Xero invoices.

Client portal · billing
Client billingRiverside Family · Client Owner
Preview
Fees and billing
ProjectFee typeFee / rateUninvoicedInvoiced
Riverside HouseFixed fee$12,000$3,93632.8% uninvoiced$2,400 · 20%
Terrace House InteriorHourly$165 / hour$1,4859 hours uninvoiced$330 · 2 hours
Consultant portal
Consultant PortalClearspan Engineering · Riverside House
Preview
Shared with your firm
Drawing review
A.101 · Ground floor plan
Issues tracker
1 open question
Access
Only the drawing sets and trackers shared with Clearspan.
Open drawing reviewOpen issues

The sets and issues shared with one firm, and a place to raise a question.

Consultant portal
Consultant PortalClearspan Engineering · Riverside House
Preview
Shared with your firm
Drawing review
A.101 · Ground floor plan
Issues tracker
1 open question
Access
Only the drawing sets and trackers shared with Clearspan.
Open drawing reviewOpen issues

The contractor portal, with tender documents, RFIs and submissions, is described with Tenders.

Take a closer lookExplore the product views behind this page.

See it for yourself

Open a shared issue and follow the reply back to the project.

Explore the project as an owner, then switch to its client or consultant portal.

Enter with your name and work email. No card required.
Next in TrackerPlusTenders

From a document register to a weighted comparison, with contractors in their own portal.